Mediation is a particular form of a dispute resolution process that some companies prefer to resolve employee disputes. Complaints or disputes can revolve around their supervisors or the workplace. Mediation is an alternative to using legal processes like litigation to solve workplace problems.
In this process,...
In the majority of cases, workplace managers fail to understand the origin and the reason for conflict between individuals. Failure is more often than not to do with a lack of experience, not at managing conflict but rather at successfully managing conflict all the way...
The process of workplace mediation can be described as a particular and specific art form within conflict resolution. The role of mediator is to manage the process during the course of the mediation. This role is fulfilled by a neutral third party – the mediator...